A scheme to improve the fortunes of a quaint UK market town was plunged into chaos after bosses faced “unwarranted abuse” and amid a “barrage of misinformation.
The entire board of directors at Camarthen Business Improvement all quit together in response to what they described as “malicious behaviour”, claiming they faced abuse and harassment.
The town, home to around 15,000, is one of oldest in Wales.
Launched in 2020, the Carmarthen BID scheme required businesses to contribute a small percentage above their business rates with hopes to fund improvements and organise events within the town.
But it polarised local shop owners and controversy has reigned with the scheme coming up for renewal after its five-year term.
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The BID scheme proved divisive in the town (Image: WalesOnline/Gayle Marsh)
A vote is underway to decide if the initiative will extend to 2030, even as the existing board steps down.
In a shock announcement the five departing directors released a statement explaining their decision to resign.
They said: “As voluntary directors, we had initially joined the board with the intention of utilising our collective skills and expertise to contribute positively to the town’s development.
“Our objective was to enhance the overall experience for those who live, work, and visit Carmarthen, while fostering a thriving business community.
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The town has played host to several community events (Image: Media Wales)
“Regrettably, we have faced unprecedented challenges that have compromised the wellbeing and mental health of our team.”
They added: “The unwarranted harassment and abuse directed towards us by a minority of individuals have led to a breakdown in our ability to continue in our roles.
“Despite our best efforts to navigate the complexities inherited from previous boards (of directors), including the impact of the -19 pandemic, we have been subjected to a barrage of misinformation and unconstructive criticism that has made it unsustainable for us to continue.”
They added: “We would like to express our sincere gratitude to those who have supported us and provided valuable feedback throughout our tenure.
“We hope that the town of Carmarthen will continue to thrive, albeit without the funding and initiatives provided by the BID. We are confident that local businesses and stakeholders will rise to the challenge and find new ways to drive progress and growth in the community.”
The historic town dates back to at least the Roman occupation of Britain, with research revealing that settlements in the area date back to the 2nd century. And legend claims that it was in a cave outside of Carmarthen that the wizard Merlin was born.
Visitors to Carmarthenshire can enjoy stunning hikes and bike rides throughout, either starting or finishing in the gorgeous town.