host amusingly peeled back the curtain on her domestic life in Monday’s programme. The presenter addressed a UK college’s fresh approach to arming students with essential communication skills: hiring tutors to mentor them in speaking on the phone,.
The favourite highlighted that teenagers find making phone calls increasingly challenging, with hired experts set to offer guidance on interview techniques and simulate real-world exchanges.
Susanna caught one of the guests scoffing at the idea and quipped: “Everything is online! People tend to email, text or WhatsApp. They don’t speak to each other on the phone.”
Commentator Andrew Pierce joined the debate, saying: “They don’t speak to each other at all! You hear stories about children in the same household texting each other in the same house! The world has gone mad.”
In a light-hearted admission, Susanna chuckled and confessed: “I’m afraid I’m guilty of that!” She revealed that she often texts her kids from another room to announce dinner.
Good Morning Britain’s Susanna Reid makes family confession as she admits ‘I’m guilty’ (Image: ITV)
The concept of employing tutors for conversational skills split opinions, but Susanna commended the initiative for its potential in imparting new competencies.
Endorsing the practice, she declared: “See, I don’t think this is a bad idea! Actually, if you are used to online, or even face-to-face, because, as you say (Kevin Maguire) teens definitely talk to each other face-to-face loudly on trains.
I remember doing it myself, so let’s not look down our noses at it. It can be intimidating to make those phone calls. Actually, they are so complicated, those phone calls, aren’t they?”
Susanna revealed she texts her kids from inside her home (Image: ITV)
The ITV presenter explained that modern communication can be challenging, with automated systems posing obstacles before reaching the right department, reports .
She said: “So, training young people in how to make an important phone call is not a bad idea.”
Their guest, Kevin, touched on the fact that not all teenagers are adept at using a keyboard and making essential phone calls, stating: “If they can’t, then it is better. It’s getting people ready for working life.”
Andrew believes the concept is good for helping teens when they get into the working world (Image: ITV)
He continued: “If people at home haven’t taught them for whatever reason, then I think it’s good a college is doing it. I know we can mock it, and I raise my eyebrows a little too, but it’s when you stop and think about it, it makes sense.”
Adding his thoughts to the conversation, Richard Madeley shared with the panel a startling statistic that around one in four individuals aged between 18 and 34 are petrified of taking phone calls.
In response, co-star Susanna, unable to suppress her laughter, quipped: “Particularly if it’s their mum, I’ve noticed!”
Good Morning Britain continues weekdays on ITV from 6am.