Chase Bank has issued an unwelcome message with a major change (Image: Getty)
Chase Bank has issued an unwelcome message about a big change it’s making to accounts from April which has led to customers slamming the news as ‘rubbish’.
The bank has announced that it will massively reduce the scope of its 1% cashback offer, starting in April. Chase has become hugely popular in the UK as an online-only bank thanks in part to its cashback offer, which gave customers 1% cashback on pretty much all spending each month, up to £10, as long as you paid in enough to qualify (recently, £1,500). As a result, Chase has consistently been a top pick reccomendation from finance experts including
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But now Chase has announced that the scheme will no longer give cashback on all purchases and instead it has been cut to just groceries, transport and petrol.
Chase issued a message to customers which said: “From April 7, 2025, you can only earn cashback on groceries, everyday transport and fuel.”
Posting in the ChaseUK subReddit, u/IamGlinda said: “Well that’s a bit rubbish.”
Others weren’t happy with the change either. u/undertheskin_said: “Very surprised to see that – obviously the 1% can’t last forever, but reducing it to just groceries is really poor. I think it may be time to jump from Chase…”
Other banks are still offering cashback. One popular choice for cashback on monthly spending is . Right now, the bank offers cashback on both regular spending and cashback on bills, too.
Its Edge account offers up to £10 a month back on everyday spending, and £10 a month back on monthly bills, for a total of £20 of cashback each month, as long as you pay in enough money to meet the criteria, currently £500 per month. The account costs £3 a month to maintain, but you make it back on the cashback offers for a profit of up to £17 a month.
Santander says: “Our Edge current account comes with 1% cashback (up to £10 a month) at supermarkets and on travel costs when you use your debit card (exclusions apply).
“1% cashback (up to £10 a month) on selected household bills when you pay by Direct Debit.”