Tesco is making a major change to its app (Image: Getty)
Tesco has decided to remove a feature from its app that enabled customers to pay for their shopping and scan their Clubcard in one simple step.
The ‘Pay in-store’ feature, currently available within the Tesco app, allows shoppers to scan a QR code to pay for their purchases and simultaneously accumulate Clubcard points.
However, the retail giant has confirmed that this convenient feature will soon be discontinued which will mean shoppers must scan their Clubcard separately from their chosen payment method. Tesco attributes the decision to phase out the ‘Pay in-store’ feature to the growing popularity of alternative payment methods.
The feature will be withdrawn from the Tesco app starting Friday, March 7, 2025.
In an email sent to shoppers announcing the change, Tesco said:”To ensure we’re able to keep bringing you the best value and convenience, we’ve taken the difficult decision to remove the pay in-sore feature, formally known as Tesco Pay+, from the Tesco app.
“Between now and March 7, the pay in-store feature will be phased out, and any linked card details will be removed unless you’re using them for GetGo, Whoosh, or home delivery shopping.
“So, next time you’re in store, you’ll need to pay separately after scanning your Clubcard.”
A Tesco spokesperson told the : “We regularly review the payment options available to our customers. It’s still quick and easy to earn points on your shopping and fuel and enjoy Clubcard Prices offers by tapping your Clubcard in-store, scanning it via the Tesco App, or adding it to your Apple or Google wallet.”
Those who opt to store their digital Clubcard on their Apple or Google wallet can now collect points and complete payments with just two taps, a slight change from the single tap required when using the Pay in-store feature.
This feature is accessible within the Tesco Grocery and Clubcard app under “Shop in-store” followed by “Pay in-store”. To use the Pay in-store option, customers must have a Tesco.com account and a Clubcard account.
The feature is compatible with the “Scan as you shop” service in Tesco stores.
However, the Pay in-store function is being gradually discontinued and will be removed from the Tesco app starting Friday, March 7.