Tesco has made a major change to its same-day home deliveries and click and collect
Tesco has made a major change to its same-day home deliveries and click and collect in February, extending its hours of service for .
has made same-day delivery slots available earlier in the day across more than 400 of its stores, giving customers more hours in the day to receive .
Under the changes, which rolled out at the end of January, the start time for same-day home deliveries has moved forward by six hours to 1pm across selected large UK stores.
It means shoppers can now get their shopping delivered to their home between 1pm and 11pm, compared to the previous hours from 7pm to 11pm.
Changes have also been made to click and collect slots, with services now beginning at midday instead of 4pm. It means the window to collect shopping in stores now runs from 12pm to 8pm, instead of the previous 4pm to 8pm.
The changes apply to more than 400 large Tesco stores across the UK, giving customers more flexibility with an extra four to six hours to get their same-day shopping. As such, Tesco now offers same-day slots at least four hours earlier than its major competitors, excluding rapid delivery services.
Standard home deliveries are available seven days a week and have a slot length of one to two hours, while cheaper slots offer a four-hour time window.
For same-day deliveries, shoppers need to place their order by 8.45am to choose a delivery slot from 1pm the same day and customers should note that same-day slots have a £2 surcharge.
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Click and collect is also available seven days a week and has a slot length of one to two hours. For same day collection shoppers must again order by 8.45am to choose their slot from 12pm the same day. Same-day collections also have a surcharge at a slightly cheaper rate of £1.
Tesco online managing director Tom Denyard said: “We are excited to have rolled out more same-day opportunities for customers to get an online slot, offering customers more spaces and therefore more flexibility than ever before.
“This allows them to book closer to their delivery or collection time and therefore improve our market-leading customer experience.”