NatWest has issued a warning about withdrawal limits (Image: Getty)
has issued a warning about cash withdrawal limits after a customer had a question about how to access their cash.
The saver asked over X: “If I’ve already withdrawn my maximum amount from an ATM but need to get more cash before my local branch opens, can I do cashback in a shop?”
The bank responded to say they wouldn’t be able to get cashback as “it would still count towards this limit”.
NatWest customers have a default daily withdrawal limit, which varies depending on what account they have.
If you want to arrange a higher withdrawal limit, the bank says that “under certain circumstances” this can be set up.
These are the default withdrawal limits:
- Student, Graduate, Savings, Adapt or Select Accounts – £250
- Foundation, Reward, Silver or Platinum Accounts – £300
- Black Account – £750
You can also withdraw up to £130 once every 24 hours using the Get Cash feature of the NatWest app.
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Another rule to note is you can only put in a Get Cash request up to twice a day.
In another recent banking query, a Barclays customer as they were curious about messages they had received.
They asked over X: “Why am I receiving these texts when my account was set up in branch and why are you trying to charge me to reply?”
They shared an image of two text messages they had received. One asked the customer to “reply ‘yes’, or ‘no'” to confirm whether or not they are “solely a tax resident of the UK and is not a US citizen”.
The other message was a follow up saying: “Hi, we recently sent you a message about your tax residency information – please reply ‘yes’ or ‘no’ oto the following text. Your Barclays team.”
Barclays said in response: “We’re legally required to collect tax residency information for any customers that have access to the income and assets associated with our accounts.
“Rest assured the SMS is legitimate, please respond YES/NO based on your tax residency status. Any costs incurred responding will be due to your current network provider.”