Broadband Wi-Fi alert (Image: GETTY)
Wi-Fi is now a vital part of UK homes with millions of us relying on it for entertainment, work and keeping our properties connected to the web. Many of us stress about speeds and getting the best downloads possible but it seems a huge number of UK broadband users aren’t taking simple steps to keep things safe and secure.
According to new research from , the vast majority of Brits simply plug in their router and never touch it ever again. That means passwords aren’t changed and no checks are made to see if vital software updates have been made available or installed.
Broadband Genie says it surveyed more than 3,000 UK web users with 9 in 10 admitting that they have never updated their router firmware and most users have never changed the administrator password.
This could end up making broadband far easier for cyber crooks to hack.
When asked what the main reason was for not changing the factory settings, most of those surveyed said they didn’t understand why they would need to.
Another concerning statistic is the number of people who never check what gadgets and devices are currently connected to their local network. This could mean neighbours are hijacking the broadband and slowing things down – it could also be another security risk.
Most Internet Service Providers (ISPs) feature apps which not only let you check speeds and Wi-Fi strength but will also give you a full list of connected gadgets. That means you can find any rogue phones, tablets and laptops and block them from connecting in the future.
To help improve awareness around the issues of Wi-Fi, Broadband Genie says it asked Oliver Devane, Senior Security Researcher at McAfee, why it’s important to adjust the settings.
“Many default settings can be dangerous in the hands of cybercriminals,” explained Devane
“Your router is the gateway to all the connected devices in your home, so it’s key to make sure it’s secure. Cybercriminals take advantage of bugs and vulnerabilities in firmware, to gain access to your online information. Keeping the firmware up to date with the latest security patches will prevent this from happening.
“Just like changing the lock on your front door, changing the default router password will ensure only authorised people can access your home network.
“Many internet users are simply unaware of the risks associated with their routers, and more needs to be done to raise awareness.”
Many default settings can be dangerous in the hands of cybercriminals
So, if you haven’t checked your Wi-Fi in a while it’s a good idea to make some changes including switching the passwords and making sure it’s fully updated with all the latest software.
Another top tip is to never switch the router off at night. Most UK ISPs, including Virgin Media and Sky, push out security patches overnight.
If the flashing black box in the corner of your room is off, vital upgrades won’t be installed.
Speaking about the latest stats, Alex Tofts, Strategist at Broadband Genie, said: “In 2022, we ran a similar study and found 48% had never touched their router’s factory settings. It’s concerning that not only has the number come down after two years, it’s got worse.
“Most concerning is the very high percentage of UK broadband subscribers who don’t even know why they should be making any of these changes. This exposes a clear knowledge gap and users need to be educated more about the simple steps they can take to help prevent cyberattacks.
“ISPs should ensure Wi-Fi routers are as secure as possible out of the box and provide clear guidance and support to help users of all skill levels adjust key router security settings.
“If you’re unsure how to adjust your router settings, there are comprehensive resources online and your ISP will be able to help if you require further assistance.”