Natasha King suffered with an infection following a face treatment (Image: SWNS)
Natasha King, 29, was eight months pregnant with her first baby when she went for a face wax.
But the mum said she was left with a “red and raw” face from the treatment.
Natasha went to see her doctor when she started getting “lumps and boils” who told her she had an infection and was put on antibiotics and given steroid ointment.
She had to go for an emergency C-section when her son, now four-months-old, starting measuring small – and doctors told her it was caused by the infection.
Natasha was advised by doctors not to do skin-to-skin with her baby for two months until the infection cleared and was no longer on the steroid ointment, she said, and said she is still recovering from the ordeal.
Natasha, a stay-at-home mum, from London, said: “I couldn’t hold him to my face.
“I missed out on skin to skin.
“If I hold him up to my face now I panic out of habit.
“It’s cost me a lot of money to fix my skin and time to bond with my baby.”
Natasha went for her face wax in April 2024 but was surprised when the beautician started threading too – which Natasha said she hadn’t asked for.
She said: “I wasn’t happy.
“I could see the thread was in her mouth.”
Immediately after the treatment Natasha said her face was red but the salon told her it would go down in 24 hours.
Natasha said: “My skin was red and raw.
“It was terrible.
“I said is my face meant to look like this?
“It got progressively worse.
“My face was burnt from the wax – there was discolouration on my chin.
“It was burning and stinging.”
Natasha made attempts to contact the salon about her reaction but kept being told the manager would call her back.
She decided to go the hospital when it got worse.
She said: “There were lumps and boils on my chin.
“It was a crusty and hard texture.”
The doctor told Natasha she had developed an infection from “unsanitary equipment” and she was put on a steroid ointment and a course of antibiotics.
Natasha said: “I was eight months pregnant. I was immunocompromised.”
Natasha believes the infection then caused complications for her birth in May 2024 – when her baby became distressed in the womb two weeks after her face wax.
She said: “The movements started slowing down.
“I had to have an emergency C-section.
“The fact that my baby was distressed in the womb was due to an infection my body was fighting.
“It was confirmed by the doctors once I’d given birth and they were able to investigate why, as shortly after the incident my baby stopped moving as frequently, which led to distress and then emergency c section.”
Natasha stayed in hospital for six days with her son and was then unable to hold her baby too close while she was still on the steroid ointment, she said.
She has since had skin peel, facials, and laser treatment – costing £1,130 – to minimise the scarring from the infection and burns.
Natasha said the salon have now denied liability and stated she agreed to a statement waiving any liability of the salon and to accept “the risk and full responsibility of any and all injuries”.
She said: “It’s something I have never signed, never agreed to and was never notified of.
“It’s unethical.
“I’m still in the process of healing from it mentally.”